General Terms and Conditions

I. Scope of Application, Contractual Partner

(1) The following terms of sale and delivery apply to all orders placed by consumers (hereinafter "Buyer") via the online shop operated at www.weingut-zelt.de with

Weingut Steffen Zelt
Hauptstraße 44
67229 Laumersheim
Phone: 06238/ 2023
E-Mail: info@weingut-zelt.de
VAT_ID_NO: DE247294130

(hereinafter "Seller", "we" or "us").

(2) A consumer within the meaning of these GTC is any natural person who enters into a legal transaction for purposes that are predominantly neither attributable to their commercial nor their independent professional activity (§ 13 BGB).

(3) The law of the Federal Republic of Germany applies, excluding the UN Sales Convention. This choice of law applies to consumers only insofar as it does not deprive them of the protection afforded by mandatory provisions of the law of the country in which the consumer has their habitual residence.

(4) The contract language is German.

(5) We deliver exclusively within Germany.

II. Conclusion of Contract

(1) The presentation of products in the online shop does not constitute a legally binding offer, but rather a non-binding invitation to order (invitatio ad offerendum).

(2) By clicking the "Buy" button ("Order with obligation to pay" or similar) in the final step of the ordering process, the Buyer submits a binding offer to conclude a purchase contract. Before submitting the order, the Buyer can correct the details at any time using the usual keyboard and mouse functions. In addition, all entries are displayed in a confirmation window before the binding order is placed and can be corrected there again.

(3) After submitting the order, the Buyer receives an automatically generated order confirmation via e-mail, in which the Buyer's order is listed again. This automatic order confirmation merely documents that the order has been received by us and does not constitute acceptance of the contract offer.

(4) The contract is only concluded when we accept the Buyer's offer through an express order confirmation or through the delivery of the goods. Acceptance takes place within five (5) working days after receipt of the order. If no acceptance occurs within this period, the offer is considered rejected; the Buyer is no longer bound by their offer in this case.

(5) We save the contract text and send the order data as well as these GTC including the cancellation policy to the Buyer via e-mail. The currently applicable GTC can also be viewed at /terms.

III. Prices and Payment Terms

(1) All prices are final prices in Euros and include the respectively applicable statutory value-added tax. Added to this are the shipping costs separately stated during the ordering process.

(2) The prices displayed in the online shop at the time of the order apply.

(3) The Buyer can choose between the payment methods offered at checkout. The available payment methods are displayed to the Buyer during the ordering process.

(4) Payment processing is handled by the payment service provider Stripe (Stripe Payments Europe Ltd., 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland). The terms of use of Stripe apply additionally.

(5) The purchase price is due immediately upon conclusion of the contract, unless otherwise specified by the chosen payment method.

(6) The Buyer is only entitled to offset if their counterclaims have been legally established, recognized by us, or are undisputed, or stand in a close synallagmatic relationship to the main claim. The Buyer is only entitled to a right of retention insofar as it is based on claims from the same contractual relationship.

IV. Delivery, Shipping, and Shipping Costs

(1) Delivery is exclusively within Germany to the delivery address specified by the Buyer.

(2) Shipping costs are stated separately during the ordering process and are to be borne by the Buyer, unless explicitly agreed otherwise. The currently applicable shipping costs can be viewed at /shipping-payment.

(3) Unless otherwise stated in the online shop, the delivery time within Germany is generally three (3) to five (5) working days from the conclusion of the contract or, in the case of advance payment, from receipt of the purchase price in our account.

(4) We ship the goods with DHL, DPD, or a comparable shipping service provider. By placing the order, the Buyer agrees that we may pass on their e-mail address to the shipping service provider for the purpose of shipment tracking and notification. This consent can be revoked at any time via e-mail to info@weingut-zelt.de; a shipment notification will then no longer be possible.

(5) The risk of accidental loss and accidental deterioration of the goods only passes to the Buyer upon handover of the goods.

V. Retention of Title

The delivered goods remain our property until the purchase price has been paid in full.

VI. Warranty

(1) The statutory warranty rights apply. The warranty period for delivered goods is two (2) years from receipt of the goods.

(2) Defects must be reported to us immediately upon discovery.

(3) In the event of a defect, the Buyer is initially entitled to supplementary performance. Within the scope of supplementary performance, the Buyer can choose between the removal of the defect or the delivery of a defect-free item. In the event of failure of supplementary performance, the Buyer is entitled to the statutory rights (withdrawal, reduction, damages).

VII. Liability

(1) We are liable without limitation for intent and gross negligence, for culpable injury to life, body, or health, for claims under the Product Liability Act, for the assumption of a guarantee, as well as for maliciously concealed defects.

(2) In the event of a slightly negligent breach of essential contractual obligations (so-called cardinal duties), our liability is limited to the foreseeable damage typical for the contract. Essential contractual obligations are those whose fulfillment enables the proper execution of the contract in the first place and on the observance of which the Buyer may regularly rely.

(3) Otherwise, our liability—regardless of the legal grounds—is excluded.

VIII. Protection of Minors, Age Verification

(1) We sell alcoholic beverages exclusively to persons who have reached the age of 18 (§ 9 JuSchG).

(2) By placing the order, the Buyer confirms that they have reached the age of 18.

IX. Mandatory Food Information (LMIV) and Wine

(1) The mandatory information regarding our wines required under the Food Information Regulation (LMIV, EU Regulation No. 1169/2011) and Regulation (EU) 2021/2117—particularly information on allergens (e.g., sulfites), nutritional values, and ingredients—can be accessed on the respective product detail page of the online shop or is provided via an electronic reference (e.g., QR code) deposited there.

(2) The Buyer is asked to take note of this information before concluding the contract, particularly with regard to any allergies or intolerances.

X. Data Protection

Information on the processing of personal data can be found in our privacy policy at /privacy.

XI. Dispute Resolution

We are neither willing nor obliged to participate in a dispute resolution procedure before a consumer arbitration board in accordance with the Consumer Dispute Resolution Act (VSBG).

XII. Final Provisions

(1) Should any provision of these GTC be or become invalid, the validity of the remaining provisions shall remain unaffected. The statutory regulation shall replace the invalid provision.

(2) If the Buyer does not have a general place of jurisdiction in Germany or in a member state of the European Union, or if they have moved their place of residence or habitual residence outside the scope of application after the conclusion of the contract, or if their place of residence or habitual residence is unknown at the time of the filing of the lawsuit, the exclusive place of jurisdiction for all disputes arising from this contractual relationship shall be our registered office.

Note: You can find the cancellation policy as well as the model cancellation form at /withdrawal.

As of: 18.06.2026